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8 Blade Warriors Privacy Policy

This Privacy Policy explains how 8 Blade Warriors ("we", "our", "us") collects, uses, stores and protects personal information.

By accessing our website, purchasing a membership, submitting forms, attending classes or using our services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information including:

Identity Information

• Full name
• Date of birth
• Gender (where voluntarily provided)

Contact Information

• Email address
• Mobile phone number
• Residential address
• Emergency contact details

Membership Information

• Membership status
• Membership history
• Attendance records
• Booking information
• Purchase history

Health & Safety Information

• Medical conditions disclosed by you
• Injuries or physical limitations disclosed by you
• Emergency medical information provided by you

Health-related information is collected solely for safety and participation purposes.

Payment Information

Payments may be processed through third-party payment providers.

8 Blade Warriors does not store complete credit card or banking information on its systems.

Website & Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Referral sources
• Cookies and analytics information

2. How We Collect Information

We may collect information through:

• Membership registrations
• Waiver and release forms
• Contact forms
• Website enquiries
• Booking systems
• Payment systems
• Member portals
• Email communications
• Telephone conversations
• In-person interactions
• Competitions, promotions and events

3. Why We Collect Information

We collect personal information to:

• Provide memberships and services
• Manage class bookings and attendance
• Communicate important membership information
• Process payments and subscriptions
• Verify identity and membership status
• Respond to enquiries and support requests
• Maintain a safe training environment
• Manage injuries and emergency situations
• Improve our services and facilities
• Comply with legal obligations

4. Marketing Communications

We may send members and website users:

• Gym updates
• Timetable updates
• Membership information
• Promotional offers
• Event announcements
• Newsletters

You may unsubscribe from marketing communications at any time by using the unsubscribe link provided or by contacting us directly.

Operational and membership-related communications may still be sent where necessary.

5. Photography & Video Content

Photographs and videos may be taken during classes, training sessions, seminars, competitions and gym events.

These images and recordings may be used for:

• Social media content
• Marketing campaigns
• Promotional materials
• Educational content
• Website content

If you do not wish your image to be used, you may notify us in writing and we will make reasonable efforts to accommodate your request.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies may be used to:

• Remember preferences
• Improve website functionality
• Measure website traffic
• Analyse visitor behaviour
• Support advertising campaigns

Users may disable cookies through their browser settings, however some website functionality may be affected.

7. Third-Party Service Providers

We may use trusted third-party providers to assist in operating our business, including:

• Website hosting providers
• Membership management platforms
• Payment processors
• Email marketing platforms
• Booking systems
• Customer relationship management (CRM) systems
• Analytics providers

These providers may have access to personal information only where necessary to perform services on our behalf.

8. Disclosure Of Information

We do not sell, rent or trade personal information to third parties.

Personal information may be disclosed where:

• Required by law;
• Required by a court order or regulatory authority;
• Necessary to protect the safety of members or staff;
• Necessary to process payments or provide services; or
• Authorised by the individual concerned.

9. Data Security

We take reasonable steps to protect personal information from:

• Unauthorised access;
• Misuse;
• Interference;
• Loss;
• Modification; and
• Disclosure.

While we implement reasonable safeguards, no electronic system can guarantee absolute security.

10. Storage Of Information

Personal information may be stored electronically through secure third-party platforms used to manage memberships, bookings, communications and business operations.

Information may also be stored in physical records where required.

We retain information only for as long as reasonably necessary to operate our services, comply with legal obligations and resolve disputes.

11. Access & Correction

You may request access to personal information we hold about you.

You may also request correction of inaccurate, incomplete or outdated information.

Requests should be submitted in writing using the contact details below.

12. Children's Privacy

Where a participant is under 18 years of age, personal information may be collected from a parent or legal guardian.

Parents and guardians are responsible for ensuring information provided is accurate and current.

13. External Websites

Our website may contain links to third-party websites.

8 Blade Warriors is not responsible for the privacy practices, content or policies of external websites.

Users should review the privacy policies of any third-party websites they visit.

14. Changes To This Privacy Policy

8 Blade Warriors reserves the right to amend this Privacy Policy at any time.

The most current version will be available through our website and member platforms.

Continued use of our services constitutes acceptance of any updated Privacy Policy.

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